At Azra Stitch, we are committed to ensuring that your orders are delivered securely and with care. This Shipping Policy explains how we process and handle deliveries worldwide.
Order Processing
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All orders are processed once payment and delivery details are confirmed.
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You will receive an email confirmation with your order details once your purchase is complete.
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In case of any issues with your order details, our team may contact you to verify information before dispatch.
Delivery Partners
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We work with trusted courier and logistics partners to deliver your orders safely.
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Tracking details (where available) will be provided so you can monitor your shipment.
Delivery Address
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Please ensure that your delivery details, including address and contact information, are accurate at the time of checkout.
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Azra Stitch is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.
Damaged or Lost Packages
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If your package arrives damaged, please contact us at [email protected] within 48 hours of delivery with photos of the package and product.
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In the rare case of a lost package, we will work with our courier partners to resolve the issue.
International Shipping
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As Azra Stitch operates worldwide, international orders may be subject to customs, duties, or local taxes, which are the responsibility of the customer.
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We recommend checking your country’s import policies before placing an order.
Contact Us
For any questions about shipping or delivery, please reach out to us at:
[email protected]